Privacy policy

Last Updated: July 2026

At Better You, your privacy matters to us.

We only collect the information we need to process your orders, improve your shopping experience, and provide you with better customer support. We respect your trust and are committed to keeping your personal information safe and secure.

By using our website or placing an order, you agree to this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely through our payment partners)

  • Order history

We may also collect basic information about how you use our website, such as your browser type, device, IP address, and pages you visit. This helps us improve our website and your overall experience.

Why We Collect Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and delivery updates

  • Improve our products, website, and services

  • Prevent fraud and protect our customers

  • Send promotional offers or product updates (only if you've chosen to receive them)

Payment Information

We do not store your debit or credit card details on our servers.

Online payments are processed securely through trusted payment providers.

Sharing Your Information

Your information is never sold or rented to anyone.

We only share your information when necessary to complete your order or operate our business, such as with:

  • Courier companies for delivery

  • Payment providers to process payments

  • Technology partners who help us run our website

These partners only receive the information required to perform their services.

Cookies

Like most websites, we use cookies to remember your preferences, improve website performance, and understand how visitors use our website. We may use trusted analytics and advertising tools (such as Google or Meta) to understand how our website is used and to show you more relevant advertisements. These tools do not give us access to your passwords or payment information.

You can disable cookies through your browser settings, although some website features may not work as intended.

Marketing Emails & Messages

From time to time, we may send you updates about new products, offers, or promotions.

If you no longer wish to receive these communications, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Keeping Your Information Safe

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

While no online system can guarantee complete security, we continuously work to keep your information as safe as possible.

Your Rights

You may contact us at any time to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your account or personal data (where legally permitted)

  • Ask questions about how your information is used

We'll always do our best to assist you promptly.

Third-Party Links

Our website may occasionally include links to other websites.

Once you leave Better You, their privacy practices will apply, and we encourage you to review their policies before sharing any personal information.

Changes to This Policy

As our business grows or legal requirements change, we may update this Privacy Policy from time to time.

The latest version will always be available on this page with the updated revision date.

Contact Us

Have a question about your privacy or personal information?

We're here to help.

📧 support@betteryou.pk